📚 Documentation

Getting Started

New to Aemira AI? Start here to learn the basics and get up and running quickly.

• Creating Your Account
• Your First Bot Setup
• Adding Knowledge Sources
• Testing Conversations
• Deploying Your Bot

Bot Configuration

Learn how to customize Amy and Auri to match your business needs.

• Bot Settings Overview
• Setting Tone & Personality
• Fallback Responses
• Custom Branding
• Widget Customization

Knowledge Management

Manage your knowledge sources and train your bots with the right information.

• Google Drive Integration
• File Uploads (PDF, DOCX, TXT)
• Website URL Scraping
• Syncing & Updates
• Knowledge Best Practices

Team Management

Invite team members, manage permissions, and collaborate effectively.

• Inviting Team Members
• Roles & Permissions
• Department Organization
• Team Activity Logs

Analytics & Insights

Track performance, understand user behavior, and improve your bots.

• Analytics Dashboard
• Key Metrics Explained
• Conversation History
• Exporting Data
• Custom Reports

Integration & Embedding

Embed bots on your website, connect to your tools, and use our API.

• Embedding on Your Website
• Standalone Chat Page
• API Basics
• Webhooks & Events
• Third-Party Integrations

Note: Webhooks and Third-Party Integrations coming soon!

Billing & Plans

Understand pricing, manage subscriptions, and handle payments.

• Pricing Plans Overview
• Upgrading Your Plan
• Overage Packs
• Billing Entity Disclosure
• Cancellation Policy

Security & Compliance

Learn about our security practices, data handling, and compliance.

• Security Overview

More compliance guides coming soon!

Troubleshooting

Common issues and how to resolve them quickly.

• Bot Not Responding
• Widget Not Loading
• Knowledge Sync Issues
• Login Problems
• Payment Failed